FREQUENTLY ASKED QUESTIONS

1. How can I subscribe to Shootonez? To join any of our services, you just have to visit our promotional sites. You can find Shootonez promotions anywhere on the Internet. Often you have to solve a puzzle or question before being sent to our website. Once there, you will be asked to enter your phone number to receive a free confirmation message with a unique code. Once you have entered this code on the website, you will be officially subscribed and will be able to start downloading content and getting the latest show news.

2. How can I unsubscribe from Shootonez? To cancel the subscription, for STC usrs send U 2 to 802210. For Zain subscribers > send U 1 to 709702. For Mobily subscribers, please send U 68 to 600609.

3. How much does a subscription to Shootonez cost? Shootonez offers users subscription-based entertainment service.Your subscription will be automatically renewed. This service is available for Saudi Telecom Company customers for 2 riyals for prepaid clients, renewed daily, and for 69 riyals for postpaid clients, renewed monthly (inclusive of value added tax). To cancel the subscription, send U 2 to 802210. For Zain subscribers , the service price is 12.075 riyals per week (inclusive value added tax). To cancel the subscription , send U 1 to 709702. For Mobily subscribers, the service price is 1.725 riyals per day (inclusive value added tax). To cancel the subscription, please send U 68 to 600609.The amount of tax has been collected for prepaid customers when the balance is charged.

4. I didn't know it was a subscription service, what can I do? All information on Shootonez clearly indicates that it is a subscription service. If you have subscribed, you will have received a welcome message clearly indicating how to unsubscribe from the service.

5. I have not subscribed to this service, but I am receiving messages. What I can do? We only send messages to telephone numbers subscribed to our services. Check if someone around you has used your phone and may have subscribed to our service. The subscription is only activated when all the necessary steps are taken.

6. My child is not of the required age and has subscribed to the service without my authorization. What I can do? Shootonez understands that this is a very awkward situation. The cancellation of the subscription is simple, to cancel the subscription, for STC usrs send U 2 to 802210. For Zain subscribers > send U 1 to 709702. For Mobily subscribers, please send U 68 to 600609. You can also send a message to ksa@shootonez.com Don't forget to add the mobile number so we can unsubscribe the correct number.

7. I can't find the answer I need in this FAQ. If the Frequently Asked Questions section does not answer your questions, send an email to:ksa@shootonez.com

8. My question is not in the FAQ? For all other questions: please send an email with your question to ksa@shootonez.com (don't forget to mention your mobile phone number in the email!).